Valerie Osterhoudt's Blog

head_left_image

WHY HIRE PROFESSIONALS, WHEN YOU WON'T LISTEN TO THEM????

When it comes to buying and selling property.. even renting property for that matter, there is a lot of stress that comes along with this.  Potential clients are very aware of this.  Hiring a Realtor that looks out for your best interest, and helps in trying to relieve some of this stress.  This is why you have interviewed them and have hired one that you feel is professionial.  Realtors take classes, and continuing ed classes to ensure they are up on all current issues.  There are even Realtors that focus their career on buyers.  They have a designation of ABR (Accredited Buyers Representative).

Home inspectors also need to be licensed.  When it comes to making sure the home you wish to purchase has no surprises, and you are aware of what might be needed in repairs or forthcoming issues you hire an inspector that knows their job, and has had the training.

So, why after interviewing Realtors, paying for home inspections, do clients take the word of gospel what their neighbor tells them about this home you wish to purchase?  they speak to their bosses, co-workers and family members.  Anyone that will listen and give them their advice.  For the most part non of these people have ever seen the home you wish to purchase.

If the home inspector mentions that there is a cracked tile in the kitchen and is just pointing that out to you.  It doesn't necessarily mean it needs a new floor.  But ask them your questions.. this is what they are there for.  When you talk to your boss about this and he/she says "walk away from this home, it is going to be money pit,  because you will need to jack up the house and put in a new foundation."  All of this due to a cracked tile?  Where in the world are they bassing their information on?  They haven't seen the house or are licensed in this field.

You've hired professionals... ask them your questions.  If you have a good Realtor, and home inspector, they are worth their weight in gold.. and will look out for your best interest.

FOR ACCURATE INFORMATION ON REAL ESTATE... CONTACT YOUR LOCAL AGENT 

 valerie osterhoudt

Info about the author:

Valerie Osterhoudt is a Cromwell Connecticut Residential Realtor who can assist you with the purchase and/or sale of real estate in the Middlesex County of CT, which includes Cromwell, Rocky Hill, Berlin, Middletown, Wethersfield, Newington, as well as all other surrounding areas.  Please visit me at www.CTrealtorMLS.com for all your relocation and/or local needs.  

For real estate.. all you need to know, is VALERIEO  

If you're thinking about buying a home in Cromwell CT area, there are plenty of great buys in today's market.  There is no better time than now to take advantage of these homes while interest rates remain at an all time low.  For more information on Cromwell CT real estate's homes and/or condos please visit Johnson Real Estate to access the newest listings.

 Valerie Osterhoudt, ABR - Johnson Real Estate, Inc. - 860.883.8889 cell - valerierealtor@sbcglobal.net

 Copyright © 2010 - By Valerie Osterhoudt, ABR - All rights reserved...... ***WHY HIRE PROFESSIONALS, WHEN YOU WON'T LISTEN TO THEM????***

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Valerie Osterhoudt, ABR
(Accredited Buyers Representative)

Is a Full Time Realtor® with with Johnson Real Estate, in Cromwell, CT who specializes in Homes and Condos For Sale in the Middlesex and Hartford Counties in CT.

VALERIE OSTERHOUDT REALTOR IN CROMWELL CT

valerie osterhoudt

Valerie Osterhoudt, ABR ~Johnson Real Estate, Inc.
cell:  860.883.8889

email: Valerie Osterhoudt, ABR

website: www.CTrealtorMLS.com

 

Comment balloon 32 commentsValerie Osterhoudt • January 15 2010 08:31AM

Comments

Isn't it frustrating when the brother-in-law is the family "expert"? It takes tons of diplomacy to keep your buyer focused, on track, and properly educated. Fortunately most successful realtors have the heart of a teacher and really love what they do. Most clients respond well to this.

Posted by Lisa Walston (Atlas Property Group and Abbey Church Properties) over 9 years ago

Ugh!!!  I feel your pain.  A buyer of mine just lost a house because her father killed the deal.  He said the bathroom sub-floor was rotted out because the toilet was loose.  I showed him that the 2 nuts were missing that hold the toilet down.  He wouldn't accept my answer.  I just wonder; does he have x-ray vision and can see through the floor covering????

Posted by Lewis Beynon, Triangle Real Estate 411 (Century 21 Triangle Group) over 9 years ago

Lisa, I'm finding that the "first-time" home buyers are the ones that are the most nervous, and rightfully so.  In time I am hoping that they will see the light of day, and realize the home inspector *does* know what they are doing.... more than their neighbors.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

Lewis.. This is *exactly* what I am driving at.  Unless these family members, bosses and neighbors are licensed in home inspections, why are the potential buyers listening to them?  I bet this house would have been perfect for your clients too.

When I inquired on the "floor" situation with my client.. and wanting to know more on how their neighbor knows the foundation needs to be re-poured..  They flatly said "this is what he had to do in his home".  Unbelievable.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

I think we all have seen deals fall apart b/c buyers wont trust us, or the professional inspectors word....if Daddy or Uncle Joey or Neighborman Ned or Sister in Law Susie or a friend of the family Frannie say otherwise, it can be doomed!

Posted by Kristin Johnston - REALTOR®, Giving Back With Each Home Sold! (RE/MAX Realty Center ) over 9 years ago

Kristin.. This isn't the first deal to fall through, and *unfortunately* probably not the last.  I just don't understand where the *unlicensed, uneducated friend, boss, neighbor, etc* can make claims they can't back up.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

Valerie I am contiually amazed at the number of clients I have that tell me "Well my cousin said this" or "My Uncle disagrees".  My response is a calm, collected (mainly because I'm used to it now) "Well, in my Professional Opinion ".  What I want to say is "Then what the ____ did you hire me for".

I'm here to help my clients and protect their interests, "You can lead a horse to water....".

Posted by Jack Gilleland (Home Inspection and Investor Services, Clayton) over 9 years ago

Jack...You get, I get it, the professionals in this business get it.  Why aren't the clients that are paying for our expertise?  I like your comment "in my PROFESSIONAL OPINION"...

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

I love Jack's comment to Valerie.  Of course home inspectors do not have to be licensed in my state, but only a few that I've worked with and trust make it to "I recommend one of these" list.  I hate when well meaning friends and relatives start giving advise.

Posted by Tammy Lankford,, Broker GA Lake Sinclair/Eatonton/Milledgeville (Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668) over 9 years ago

Tammy.. Give advice/your opinion.  But all parties should realize that if they haven't seen the property they are only speculating. 

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

Valerie ... I feel your frustration! The sucess of our business depends on referrals. The problem is the quality of the referral source. I too have "lost" deals because the brother-in-law suddenly became a mortgage expert. Life and times change, and so do the rules of the game! All you can do is approach each situation as a professional and hope for the best. Keep your chin up! Rick

Posted by Rick Cignoli, Sr. Mortgage Loan Officer (Norcom Mortgage NMLS# 71655 Equal Housing Lender) over 9 years ago

Valerie I run into this on the mortgage end as well.  What I really love is when I get to talk to the relative, or co-worker who is the lending expert and nicely show them (and I can be nice :)) that they don't have a clue as to what they are talking about :)

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) over 9 years ago

This type of thing seems to be worse then ever.  And as George says these advice givers are never giving the right advice!

Posted by Debbie Walsh, Hudson Valley NY Real Estate 845.283-3036 (Shahar Management) over 9 years ago

Rick.. It can be a very frustrating situation all the way around.  One just needs to learn patients... which I hope I am.  All the best of luck in 2010 for you.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

George.. Very true.  I know you do a great job and are very professional.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

Debra.. I do believe that these people, family members, friends, etc., have the best of intensions and have probably done work on their own homes, but this does NOT qualify them as being experts.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

Valerie, I've lost my focus but I'm back! When a buyer has doubts about the purchase, in general, for whatever reason, it's not about the particular cracked tile, it's about I want to see if there's something better out there, cheaper, especially in this market. It wasn't like this 3 years ago when there were multiple offers on a house in the first day.

Posted by Ed Silva, Central CT Real Estate Broker Serving all equally (RE/MAX Professionals, CT 203-206-0754 ) over 9 years ago

Ed.. I don't think you have ever lost your focus.  Maybe you are stressed and need a vacation? 

I am inclined to agree with you about this in general.  However with these particular  in this one case, these buyers want to spend more for a home they like (unfortunately) they don't qualify for more.  I still feel their best bet is to work with the sellers on this home.  They won't find a better deal, especially between now and the end of April in order to get the $8,000 tax credit.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

Valerie, I feel your frustration. I do a consult and give sellers my advice on how to prepare their homes for sale. It's very disheartening when I go back and see they have ignored me about something important because Mom didn't agree. Then of course there are the ones that tell me they're not going to paint or move any furniture as soon as I step in the door. If they're not going to listen WHY AM I THERE?

Posted by Janice Ankrett, Staging Professional (Janice Ankrett Home Staging) over 9 years ago

Valerie,

There are reasons for such behavior!

Like drivers who think they could hold their own in NASCAR, home buyers think because they've lived in real estate they know real estate. Uncle Charlie being older must know even more! Then there are the conspiracy theorist, they believe the TV Guru really does have an insider secret! People will believe almost any crack-pot idea, they even believe that the banks foreclose so they can take a loss, not because they stopped making the payments. They don't believe you because you're going to make a commission.

Then there are the agents that claim to be an expert in everything there license covers. They mistake expertice with professionalism. Which is the blog I've been rewriting for tomorrow.

I'm so glad George re-blogged this. It's a great start on an emportan subject.

Bill

Posted by William J. Archambault, Jr. (The Real Estate Investment Institute ) over 9 years ago

It's a matter of trust.  Even when they are totally wrong, the consumer is more likely to trust their friend, neighbor, relative before a perfect stranger agent.

Which is why, my first goal is to get a buyer's TRUST.

I accomplish that goal in many strange and mysterious ways.

Posted by Lenn Harley, Real Estate Broker - Virginia & Maryland (Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate) over 9 years ago

Janice.. Somtimes I feel that these people are overwhelmed with the idea of selling.. that they don't know what direction to go in.  Maybe it is a matter of gaining their trust? 

There is no manual with this job... sometimes I wish there was.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

Bill... I work on having my clients trust me.  For one, I want them to interview me.. or another realtor to make sure they are working with a professional they can trust.  I know it takes time.... I just wish they would (sometimes) take a leap of faith.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

Lenn.. You are right (like usual) it is a matter of trust.  I'd like to read some of your *strange and mysterious ways* someday. :)

When working for a client for a few months, I always hope a base line of trust has been established... but in some cases it just might take longer.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

Valerie,

Ahhhh, so true!  I have gone through the same thing with sellers.  They listen to their relatives, neighbors, anyone that is not a professional.  So, sell it yourself if you are not going to listen to the pros.

Brigita

Posted by Brigita McKelvie, Associate Broker, The Broker with horse sense and no horsing around (Cindy Stys Equestrian and Country Properties, Ltd.) over 9 years ago

Brigita... I'm now looking at this in a different direction.  The sellers or buyers have family and friends they have known for a long time.  They have a *trust* or *bond* with these people, where we just have come into the picture.   It is a matter of gaining their trust.  It is just hard, when you need to help them sell or buy a home in a short time period.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

I think some is trust and I also think we still have a ways to go with our "image" also.

Posted by Gene Allen, Realty Consultant for Cary Real Estate (Fathom Realty) over 9 years ago

Gene.. Trust is a big part.. not sure what you mean by *image*.  Get back to me on this one, I'm curious.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

Valerie, I get this a lot! And some claim that it's because I'm a newish agent. But, my question for them is, "New or not, haven't I still had more schooling and education, if not experience, on this topic than whoever it is you are asking?"

Posted by Andrea Peters (Cortiers Real Estate) over 9 years ago

Andrea... That's just it.  You are the professional.  Lenn makes a good statement though, you need to gain their trust.  Their friends and family they have known for a long time.. you, they just met.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

Great blog-- I wish all my clients would read this!  I re-blogged and it will go to facebook-- Maybe they will get the hint!  Thanks for posting!!  Kathy

Posted by Kathy Schowe, La Quinta, California 760-333-8886 (California Lifestyle Realty) over 9 years ago

Kathy.. It is hard to get buyers (let alone sellers too) to trust you, and realize you have their best interest in mind.  Realtors have gotten a bad rap... which I feel is due to the few that just don't know what they are doing.  This is why I believe in interviewing all people associated in a real estate transaction.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR, Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 9 years ago

Participate